Due to the COVID-19 pandemic,The Kennedy Center campus and its facilities, including the restaurant, café, and other food service, will be closed to visitors. However, staff will be on hand to continue basic business operations. Kennedy Center programmers through May 10, are exploring options for rescheduling artists and productions for a future date where possible.
Ticketholders for performances scheduled to take place between now and May 10, 2020, have the following options:
Exchange their tickets for a future date or alternate show (where possible);
Donate their tickets, and receive a tax deduction for the total ticket value;
Exchange their tickets for a Kennedy Center gift certificate; or
Receive a full refund for the value of the ticket and associated fees.
For assistance, contact the Advance Sales Box Office at 202-416-8540 between 10 a.m. and 5 p.m. Monday through Friday or submit a form online. For ticket sales & information call (202) 467-4600 between 10 a.m. and 6 p.m. Monday through Sunday.